Differences between revisions 2 and 3
Revision 2 as of 2020-10-15 02:25:19
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Editor: sam
Comment:
Revision 3 as of 2022-03-18 03:53:13
Size: 989
Editor: cpe-124-191-144-189
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Deletions are marked like this. Additions are marked like this.
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 1. service sendmail restart , restart and see if it wrok.
 1. if not maybe something wrong with DNS , try ping one of the address in the mail queue.
 1. if it was not pingable then try to ues a different DNS in the resolve.conf. 8.8.8.8 is the google one

when customer complain cannot able to email

  1. need to be root
  2. check /var/log/maillog
  3. ps aux | grep sendmail and ps aux | grep postfix
  4. if 3 shows nothing then need to start the mail service by
  5. service sendmail start or service sendmail postfix
  6. TJMNQ and TJMWA use postfix (non standard installation by tom mitch) , other server use sendmail
  7. run mailq to check outstanding email
  8. sendmail -q can force the sending of mail in the queue
  9. check to see why mail service stopped, run chkconfig to see if the mail service is on the list with runleverl 3 set to on if not that mean the service will not get start when restart computer run chkconfig postfix/sendmail on to make it auto start
  10. service sendmail restart , restart and see if it wrok.
  11. if not maybe something wrong with DNS , try ping one of the address in the mail queue.
  12. if it was not pingable then try to ues a different DNS in the resolve.conf. 8.8.8.8 is the google one

cant_email (last edited 2022-05-02 03:47:55 by 120)