Installing Java printing (customer side)

Before you begin, please make sure you are able to print a windows test page.  This cannot be a "printout from Word" or "a printout of an email".  If you cannot print a windows test page, stop right now or you are wasting your time. If you are unsure as to how to print a Windows test page then google "Windows test page print".

Download the following: https://customers.creativecomputing.com.au/winprint/crecomps_install.exe. If clicking on the link does not appear to do the download sucessfully, please refer to the notes below specific to commonly used browsers. If it does download, proceed from the section titled "Regardless of which browser you used to download, proceed here"

=== If using edge browser: ===
Because this program is unsigned, you may get a warning "crecomps_install.exe isn't commonly downloaded, Make sure you trust crecomps_install.exe before you open it". If you get this message, you have to tell Windows that you do want to keep this file:

Click on the downloads icon of your browser:

{{attachment:Screenshot from 2022-12-19 13-18-23.png|Screenshot from 2022-12-19 13-19-21.png}}

Click on the 3 dots following the warning message and choose "keep"

{{attachment:Screenshot from 2022-12-19 13-18-49.png|Screenshot from 2022-12-19 13-19-21.png}}

On the screen that shows up, click the down arrow next to "show more"

{{attachment:Screenshot from 2022-12-19 13-19-08.png|Screenshot from 2022-12-19 13-19-21.png}}

And choose "keep anyway"

{{attachment:Screenshot from 2022-12-19 13-19-21.png|Screenshot from 2022-12-19 13-19-21.png}}

=== If using chrome browser: ===
Right click on the link (on top of the page) and choose "save link as..."  You will see a picture similar to the following:

 . {{attachment:Screenshot from 2023-01-04 13-53-04.png|Screenshot from 2023-01-04 13-53-04.png}}

Go to your computer's "Downloads" directory and  click on save:

 . {{attachment:Screenshot from 2023-01-04 12-07-00.png|Screenshot from 2023-01-04 12-07-00.png}}

You will get a warning "crecomps_install.exe can't be downloaded securely".  Click on the up arrow and select "Keep"

 . {{attachment:Screenshot from 2023-01-04 12-07-23.png|Screenshot from 2023-01-04 12-07-23.png}}

=== Regardless of which browser you used to download, proceed here: ===
Now double click on the crecomps_install.exe:

If you get a windows defender warning:

{{attachment:Screenshot from 2022-12-19 13-53-31.png|Screenshot from 2022-12-19 13-53-31.png}}

Click on "more info":

{{attachment:Screenshot from 2022-12-19 13-55-14.png|Screenshot from 2022-12-19 13-55-14.png}}

Click on "run anyway"

If you get a "User Account Control" warning (image on right if we purchase a program signing key):

{{attachment:Screenshot from 2022-12-19 13-57-00.png|Screenshot from 2022-12-19 13-57-00.png}} {{attachment:Screenshot from 2023-02-20 14-07-06.png|Screenshot from 2023-02-20 14-07-06.png}}

Click on "yes"

The installer will run:

{{attachment:Screenshot from 2022-12-19 13-57-10.png|Screenshot from 2022-12-19 13-57-10.png}}

At the end it will install Java:

If you get "User Account Control" warning, click on "Yes"

{{attachment:Screenshot from 2022-12-19 13-36-32.png|Screenshot from 2022-12-19 13-36-32.png}}

Click Install

{{attachment:Screenshot from 2022-12-19 13-38-45.png|Screenshot from 2022-12-19 13-38-45.png}}

Wait for install to complete:

{{attachment:Screenshot from 2022-12-19 13-39-00.png|Screenshot from 2022-12-19 13-39-00.png}}

Click Close:

{{attachment:Screenshot from 2022-12-19 13-43-07.png|Screenshot from 2022-12-19 13-43-07.png}}

Program is now installed.

Click on new "close" button:

{{attachment:Screenshot from 2022-12-19 14-07-53.png|Screenshot from 2022-12-19 14-07-53.png}}

You should see this shortcut on your desktop:

{{attachment:Screenshot from 2022-12-19 14-34-00.png|Screenshot from 2022-12-19 14-34-00.png}}

Double click on the icon. You would see something similar to the following screen:

{{attachment:Screenshot from 2022-12-28 16-12-12.png|Screenshot from 2022-12-28 16-12-12.png}}

Fill in the following:

Service URL: <supplied in separate email> (usually in the form http://customer_name.creativecomputing.com.au/printers/deviceservice.cgi)

Service Env: <ccdir> (also supplied in separate email, usually in the form /u/cc<customer_name> )

Interval: 2

In the Control printers column, fill in the printer(s) supplied in your email. (you would get a list of control printers, usually these would be set up with self explanatory names during initial install.)

In the Local printers, you have to put the exact printer name for your local printers.  This is how to locate them.

Click on the start menu, type in "control":

{{attachment:Screenshot from 2022-12-19 15-06-19.png|Screenshot from 2022-12-19 15-06-19.png}}

Click "Control Panel" from the list:

{{attachment:Screenshot from 2022-12-19 15-07-22.png|Screenshot from 2022-12-19 15-07-22.png}}

Click on "View Devices and Printers"

{{attachment:Screenshot from 2022-12-19 15-32-35.png|Screenshot from 2022-12-19 15-32-35.png}}

Locate your chosen printer that you successfully printed a windows test page with and make a note the name.  (Pay attention to underscores and dashes as these are treated differently in the computer) This is what you select from the Local Printers drop down list.

Locate the following icon and double click:

{{attachment:Screenshot from 2022-12-28 16-20-46.png|Screenshot from 2022-12-28 16-20-46.png}}

You may see another UAC screen.  Click on YES:

{{attachment:Screenshot from 2022-12-28 16-21-40.png|Screenshot from 2022-12-28 16-21-40.png}}

The following screen should come up:

{{attachment:Screenshot from 2022-12-28 16-36-44.png|Screenshot from 2022-12-28 16-36-44.png}}

Change Startup Type to "Automatic" so the service automatically runs when you restart the computer:

{{attachment:Screenshot from 2022-12-28 16-22-19.png|Screenshot from 2022-12-28 16-22-19.png}}

Click on apply.  Then Click on Start.  The progress bar should appear momentarily then automatically close:

{{attachment:Screenshot from 2022-12-28 16-23-20.png|Screenshot from 2022-12-28 16-23-20.png}}

You can click on OK to close the window.

Set up is now complete.

If in the future you need to uninstall the printing system, use your file explorer to go to C:\crecomps\

Double click the "uninstall.bat" icon.  The system will be uninstalled.