= Servers and Printer maintain. =
following is a list of customer and their printer setup.

need to be able to identify their setup before diagnose.

Guacamole URL is in the format '''http://<server url>:8080/guacamole/'''
||<tablewidth="100%" tablestyle="text-align:left">Customer Name ||Fresh desk tag/company code ||Release ||server url ||vnc number ||vnc password ||ssh password ||CCDIR ||docket ||A4 ||label ||host OS ||VPN/ttppip ||direct/google cloud ||use guacamolie ||
||Example ||Ex ||14 ||abe ||5 ||control ||c0ntr6l ||/u/cc/ ||Network printer ||LPD printing ||no ||Window 7 ||vpn ||direct ||no ||
||--(A & A Wilding(bathurst) metaland )-- ||<width="144px">--(WILD )-- ||--(13)-- ||<width="174px">--(wilding )-- ||<width="114px">--(5 )-- ||<width="203px">--(control )-- ||<width="228px">--(c0ntr6l )-- ||<width="226px">--(/u/cc/ )-- ||<width="76px">--(Network printer )-- ||<width="116px">--(Network printer )-- ||<width="69px">--(Network printer)-- ||<width="86px">--(CentOS 5 )-- ||<width="86px"> ||<width="86px">--(direct)-- ||<width="86px">--(no)-- ||<width="86px"> ||
||ANR Enterprises NSW PTY LTD ||<width="144px">ANR ||16 ||<width="174px">xtreme ||<width="114px">5 ||<width="203px">control ||<width="228px">c0ntr6l! ||<width="226px">/u/ccxtreme ||<width="76px">Java printing ||<width="116px">Java Printing ||<width="69px"> ||<width="86px">CentOS 6 ||<width="86px"> ||<width="86px">java ||<width="86px">yes ||<width="86px"> ||
||Beach Without Sand ||BEACH ||14 ||abe14 ||5 ||c0ntr6l ||c0ntr6! ||/u/ccbeach/ ||LPD printing ||LPD printing ||LPD printing ||CentOS 6 ||none ||google cloud ||yes || ||
||--(Bed Factory )-- ||--(BEDFACT )-- ||--(14 )-- ||--(abe14 )-- ||--(5 )-- ||--(c0ntr6l )-- ||--(c0ntr6l )-- ||--(/u/ccbedfact )-- ||--(no )-- ||--(LPD printing )-- ||--(no )-- ||--(CentOS 6 )-- ||--(none )-- ||--(google cloud )-- ||--(yes )-- || ||
||--(Beds N Dreams GNC )-- ||--(BNDGNC )-- ||--(13 )-- ||--(abe )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- ||--(/u/ccbndgnc )-- ||--(no )-- ||--(LPD printing )-- ||--(no )-- ||--(CentOS 5 )-- || ||--(LPD )-- ||--(no )-- || ||
||--(Beds N Dreams QLD )-- ||--(BNDQLD  BNDCOMP on server )-- ||--(14 )-- ||--(abe14 )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- ||--(/u/ccbndqld )-- ||--(no )-- ||--(LPD printing )-- ||--(LPD printing )-- ||--(CentOS 5 )-- || ||--(LPD )-- ||--(no )-- || ||
||--(Beds N Dreams SA )-- ||--(BNDSA )-- ||--(13 )-- ||--(abe )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- ||--(/u/ccbndsa )-- ||--(no )-- ||--(LPD printing )-- ||--(no )-- ||--(CentOS 5 )-- || ||--(LPD )-- ||--(no )-- || ||
||--(Beds N Dreams VIC )-- ||--(BNDVIC )-- ||--(14 )-- ||--(abe14 )-- ||--(5 )-- ||--(c0ntr6l )-- ||--(c0ntr6l )-- ||--(/u/ccbnd )-- ||--(no )-- ||--(LPD printing )-- ||--(no )-- ||--(CentOS 6 )-- || ||--(google cloud )-- ||--(yes )-- || ||
||--(Beds N Dreams WA )-- ||--(BNDWA )-- ||--(13 )-- ||--(abe )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- ||--(/u/ccbndwa )-- ||--(no )-- ||--(LPD printing )-- ||--(no )-- ||--(CentOS 5 )-- || ||--(LPD )-- ||--(no )-- || ||
||Mattress Saver Warehouse ||BEDKINGS ||16 ||bedkings.creativecomputing.com.au ||5 ||control ||c0ntr6l! ||/u/ccbedkings || || || || || ||java ||yes || ||
||Bathurst Homemakers ||BHS ||13 ||bhs ||5 ||control ||c0ntr6l! ||/u/cc ||no ||LPD printing ||no ||CentOS 5 ||OpenVPN ||LPD ||no || ||
||Burnups Furniture Court ||BURNUPS ||13 ||bowen ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Burnups Furniture Court ||BURNUPS ||13 ||cannon ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Central West IT ||CWIT ||13 ||cwit ||5 ||control ||c0ntr6l ||/u/cc ||LPD printing ||LPD printing ||LPD printing ||CentOS 5 ||none ||LPD ||no || ||
||Caesars ||CAESARS ||16 ||caesars ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Costumeland ||COSTUME ||13 ||abe ||5 ||control ||c0ntr6l! ||/u/ccr.13 || || || || || || || || ||
||Complehensive health ||COMPHEAL ||13 ||abe ||5 ||control ||c0ntr6l! ||/u/ccr.13 || || || || || || || || ||
||Complete Welding T/A Metaland Bathurst ||WELD ||13 ||welding or metaland ||5 ||control ||c0ntr6l! ||/u/cc ||Network printer ||Network printer ||Network printer ||CentOS 5 || ||Direct ||no || ||
||Furniture Court Dalek(IPSWICH)boonah ||DALEK ||13 ||dalek ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Dr Boom ||DRBOOM ||15 ||drboom ||5 ||control ||c0ntr6l! ||/u/ccdrboom || || || || || || || || ||
||--(Dale & Waters )-- ||--(DALE )-- ||--(13 )-- ||--(dale )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l)-- ||--(/u/cc )-- || || || || || || || || ||
||Dale & Waters ||DALE ||16 ||daleandwaters.creativecomputing.com.au ||5 ||control ||c0ntr6l! ||/u/ccdale || || || || || || || || ||
||Elite 4X4 ||ELITE4X4 ||16 ||elite ||5||control ||c0ntr6l! ||/u/ccelite4x4 || || || || || || || || ||
||Furniture Court Kingaroy ||FURNKING ||10 ||furn ||5 ||c0ntr6l ||c0ntr6l! ||/u/cc || || || || || || || || ||
||GW Cox Jewellers ||GWCOX ||16 ||gwcox ||5 ||control ||c0ntr6l! ||/u/cc ||no ||java printing || || || || || || ||
||Gray Nichols ||GRAY ||9 ||grays ||5 ||control ||c0ntr6l ||/u/cc || || || || || || || || ||
||--(Ishka )-- ||--(ISKHA )-- ||--(12 )-- ||--(ishka )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- ||--(/u/cc )-- || || || || || || || || ||
||--(King Street Cyclery )-- ||--(KINGST )-- || ||--(kingst--cannot connect )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- || || || || || || || || || ||
||Kenny ||KENNY ||13 ||kenny ||5 ||control ||c0ntr6l ||/u/cc || || || || || || || || ||
||Mink Fashions ||MINK ||10 ||mink ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Mishmash ||MISHMASH ||10 ||mishmash ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||--(Momento )-- ||--(MOMENTO )-- || ||--(momento--cannot connect )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- ||--(/u/cc )-- || || || || || || || || ||
||Morris - Tapestry Craft ||MORRIS || ||morris (down) ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Mereweather Telco Pty ||MTP ||16 ||xtreme ||5 ||control ||c0ntr6l! ||/u/ccxtreme ||Java Printing ||Java Printing || || ||Centos6 ||Java ||yes || ||
||NRB ONE PTY LTD ||NRB ||16 ||xtreme ||5 ||control ||c0ntr6l! ||/u/ccxtreme ||Java Printing ||Java Printing || || ||Centos6 ||Java ||yes || ||
||--(Octagon Electronics )-- ||--(OCTAGON )-- || ||--(ctrl.octagononline.com.au --cannot connect )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- ||--(/u/cc )-- || || || || || || || || ||
||Olbis Industries ||OLBIS ||16 ||printing.olbis.com.au ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Organic Feast ||ORGANIC ||14 ||organicfeast ||5 ||ccc c0ntr6l ||c0ntr6l ||/u/cc || || || || || || || || ||
||Royal ||ROYAL ||16 ||royal ||5 ||control ||c0ntr6l! ||/u/ccr.16 || ||Java Printing || || ||CentOS6 ||Java ||yes || ||
||Sleeptrax ||SLEEP ||16 ||bedkings.creativecomputing.com.au ||5 ||control ||c0ntr6l! ||/u/ccbedkings || || || || || ||java ||yes || ||
||Star Micronics ||STAR ||13 ||star ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||--(Sarissa Designs )-- ||--(SARISSA )-- ||--(13 )-- ||--(abe )-- ||--(5 )-- ||--(control )-- ||--(c0ntr6l )-- ||--(/u/csarissa )-- || || || || || || || || ||
||Steel N Stuff ||STEEL ||16 ||steelnew ||5 ||control ||c0ntr6l ||/u/cc ||no ||network printer || || || || || || ||
||Sweetcraft ||SWEET ||12 ||sweet ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Taree Furniture one ||TFO ||16 ||ufb ||5 ||control ||c0ntr6l! ||/u/cctfo ||java printing ||java printing || || || || || || ||
||Toodyay Traders ||TOODYAY ||13 ||toodyay ||5 ||control ||c0ntr6l! ||/u/cc ||direct to server || || || || || || || ||
||TJM Products Caboolture ||TJM ||9 ||tjmb ||5 ||control ||c0ntr6l! ||/u/cc || ||network printer || || || || || || ||
||RFM PERFORMANCE OFF ROAD, wooloongaba, geebung, cabultule ||TJM ||9 ||tjmb(company WOO polling head office) woo(polling store) ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||TJM Products Retail (Brendale) ||TJMRET ||14 ||tjmwa ||5 ||control ||c0ntr6l! ||/u/cc ||no ||network printer || || || || || || ||
||TJM Products North Queensland ||TJMNQ ||16 ||tjmnq ||5 ||control ||c0ntr6l! ||/u/cc ||no ||network printer || || || || || || ||
||TJM Products WA ||TJMWA ||14 ||tjmwa ||5 ||control ||c0ntr6l! ||/u/cc ||no ||network printer || || || || || || ||
||Ulladulla Furniture ||UFB ||16 ||ufb ||5 ||control ||c0ntr6l! ||/u/ccufb || || || || || || || || ||
||Wades World ||WADES ||9 ||wades ||5 ||control ||c0ntr6l! ||/u/cc || || || || || || || || ||
||Xtreme Communications ||XTREME ||16 ||xtreme ||5 ||c0ntr6l ||c0ntr6l! ||/u/ccxtreme ||java printing ||java printing || || || || || || ||




== Once figure out which type of printer setup they use try to follow the diagram to diagnose. ==
{{attachment:printflow1.png}}

{{attachment:printflow2.png}}

Label printer after calaberation need to exit dump mode.