Servers and Printer maintain.
following is a list of customer and their printer setup.
need to be able to identify their setup before diagnose.
Customer Name |
Fresh desk tag/company code |
Release |
server url |
vnc number |
vnc password |
ssh password |
CCDIR |
docket |
A4 |
label |
Branch |
host OS |
VPN/ttppip |
direct/google cloud |
use guacamolie |
|
Example |
Ex |
14 |
abe |
5 |
control |
c0ntr6l |
/u/cc/ |
Network printer |
hosted printer |
no |
WARE |
Window 7 |
vpn |
direct |
no |
|
A & A Wilding |
WILD |
13 |
wildind |
5 |
control |
c0ntr6l |
/u/cc/ |
Network printer |
Network printer |
Network printer |
WARE |
CentOS 5 |
|
direct |
no |
|
ANR Enterprises NSW PTY LTD |
ANR |
16 |
xtreme |
5 |
control |
c0ntr6l |
/u/ccxtreme |
Java printing |
Java Printing |
|
ANR |
CentOS 6 |
|
java |
yes |
|
Beach Without Sand |
BEACH |
14 |
abe14 |
5 |
c0ntr6l |
c0ntr6l |
/u/ccbeach/ |
hosted printer |
hosted printer |
hosted printer |
WARE |
CentOS 6 |
none |
google cloud |
yes |
|
Bed Factory |
BEDFACT |
14 |
abe14 |
5 |
c0ntr6l |
c0ntr6l |
/u/ccbedfact |
no |
hosted printer |
no |
WARE |
CentOS 6 |
none |
google cloud |
yes |
|
Beds N Dreams GNC |
BNDGNC |
13 |
abe |
5 |
control |
c0ntr6l |
/u/ccbndgnc |
no |
hosted printer |
no |
WARE |
CentOS 5 |
|
LPD |
no |
|
Beds N Dreams QLD |
BNDQLD the copmany on server is BNDCOMP? |
14 |
abe14 |
5 |
control |
c0ntr6l |
/u/ccbndqld |
no |
hosted printer |
hosted printer |
WARE |
CentOS 5 |
|
LPD |
no |
|
Beds N Dreams SA |
BNDSA |
13 |
abe |
5 |
control |
c0ntr6l |
/u/ccbndsa |
no |
hosted printer |
no |
|
CentOS 5 |
|
LPD |
no |
|
Beds N Dreams VIC |
BNDVIC |
14 |
abe14 |
5 |
c0ntr6l |
c0ntr6l |
/u/ccbnd |
no |
hosted printer |
no |
|
CentOS 6 |
|
google cloud |
yes |
|
Beds N Dreams WA |
BNDWA |
13 |
abe |
5 |
control |
c0ntr6l |
/u/ccbndwa |
no |
hosted printer |
no |
|
CentOS 5 |
|
LPD |
no |
|
Bathurst Homemakers |
BHS |
13 |
bhs |
5 |
control |
c0ntr6l |
/u/cc |
no |
hosted printer |
no |
|
CentOS 5 |
OpenVPN |
LPD |
no |
|
Burnups Furniture |
BURNUPS |
13 |
bowen |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Burnups Furniture |
BURNUPS |
13 |
cannon |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Central West IT |
CWIT |
13 |
cwit |
5 |
control |
c0ntr6l |
/u/cc |
hosted printer |
hosted printer |
hosted printer |
WARE |
CentOS 5 |
none |
LPD |
no |
|
Caesars |
CAESARS |
14 |
caesars |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Costumeland |
COSTUME |
13 |
abe |
5 |
control |
c0ntr6l |
/u/ccr.13 |
|
|
|
|
|
|
|
|
|
Dalek |
DALEK |
13 |
dalek |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Dr Boom |
DRBOOM |
15 |
drboom |
5 |
control |
c0ntr6l |
/u/ccdrboom |
|
|
|
|
|
|
|
|
|
Dale & Waters |
DALE |
13 |
dale |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
EURO |
8 |
euro |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
|
Furniture Court Kingaroy |
FURNKING |
|
furn |
5 |
control--not correct |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
GW Cox Jewellers |
GWCOX |
16?14? |
gwcox |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Gray Nichols |
GRAY |
9 |
grays |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Ishka |
ISKHA |
12 |
ishka |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
King Street Cyclery |
KINGST |
|
kingst--cannot connect |
5 |
control |
c0ntr6l |
|
|
|
|
|
|
|
|
|
|
Kenny |
KENNY |
13 |
kenny |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Mink Fashions |
MINK |
10 |
mink |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Mishmash |
MISHMASH |
10 |
mishmash |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Momento |
MOMENTO |
|
momento--cannot connect |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Morris - Tapestry Craft |
MORRIS |
|
morris--cannot connect |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Mereweather Telco Pty |
MTP |
16 |
xtreme |
5 |
control |
c0ntr6l |
/u/ccxtreme |
Java Printing |
Java Printing |
|
HORNSBY |
|
Centos6 |
Java |
yes |
|
NRB ONE PTY LTD |
NRB |
16 |
xtreme |
5 |
control |
c0ntr6l |
/u/ccxtreme |
Java Printing |
Java Printing |
|
SURRYHILL |
|
Centos6 |
Java |
yes |
|
Octagon Electronics |
OCTAGON |
|
ctrl.octagononline.com.au --cannot connect |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Olbis Industries |
OLBIS |
13 |
olbis |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Organic Feast |
ORGANIC |
|
organicfeast-- ask username? which user to use? |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Star Micronics |
STAR |
13 |
star |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Sarissa Designs |
SARISSA |
13 |
abe |
5 |
control |
c0ntr6l |
/u/csarissa |
|
|
|
|
|
|
|
|
|
Steel N Stuff |
STEEL |
|
steel --connot connect |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Sweetcraft |
SWEET |
12 |
sweet |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Taree Furniture one |
TFO |
16 |
ufb |
5 |
control |
c0ntr6l |
/u/cctfo |
|
|
|
|
|
|
|
|
|
Toodyay Traders |
TOODYAY |
13 |
toodyay |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
TJM Products Caboolture |
TJMB--the company on server is TJM |
9 |
tjmb |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
TJM Products Retail (Brendale) |
TJMRET |
14 |
tjmwa |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
TJM Products North Queensland |
TJMNQ |
14 |
tjmnq |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
TJM Products WA |
TJMWA |
14 |
tjmwa |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Ulladulla Furniture |
UFB |
13 |
abe |
5 |
control |
c0ntr6l |
/u/ccr.13 |
|
|
|
|
|
|
|
|
|
Wades World |
WADES |
9 |
wades |
5 |
control |
c0ntr6l |
/u/cc |
|
|
|
|
|
|
|
|
|
Xtreme Communications |
XTREME |
16 |
xtreme |
5 |
c0ntr6l |
c0ntr6l |
/u/ccxtreme |
|
|
|
|
|
|
|
|
|
Once figure out which type of printer setup they use try to follow the diagram to diagnose.
Label printer after calaberation need to exit dump mode.