Servers and Printer maintain.

following is a list of customer and their printer setup.

need to be able to identify their setup before diagnose.

Guacamole URL is in the format http://<server url>:8080/guacamole/

Customer Name

Fresh desk tag/company code

Release

server url

vnc number

vnc password

ssh password

CCDIR

docket

A4

label

host OS

VPN/ttppip

direct/google cloud

use guacamolie

Example

Ex

14

abe

5

control

c0ntr6l

/u/cc/

Network printer

LPD printing

no

Window 7

vpn

direct

no

A & A Wilding

WILD

13

wilding

5

control

c0ntr6l

/u/cc/

Network printer

Network printer

Network printer

CentOS 5

direct

no

ANR Enterprises NSW PTY LTD

ANR

16

xtreme

5

control

c0ntr6l

/u/ccxtreme

Java printing

Java Printing

CentOS 6

java

yes

Beach Without Sand

BEACH

14

abe14

5

c0ntr6l

c0ntr6l

/u/ccbeach/

LPD printing

LPD printing

LPD printing

CentOS 6

none

google cloud

yes

Bed Factory

BEDFACT

14

abe14

5

c0ntr6l

c0ntr6l

/u/ccbedfact

no

LPD printing

no

CentOS 6

none

google cloud

yes

Beds N Dreams GNC

BNDGNC

13

abe

5

control

c0ntr6l

/u/ccbndgnc

no

LPD printing

no

CentOS 5

LPD

no

Beds N Dreams QLD

BNDQLD BNDCOMP on server

14

abe14

5

control

c0ntr6l

/u/ccbndqld

no

LPD printing

LPD printing

CentOS 5

LPD

no

Beds N Dreams SA

BNDSA

13

abe

5

control

c0ntr6l

/u/ccbndsa

no

LPD printing

no

CentOS 5

LPD

no

Beds N Dreams VIC

BNDVIC

14

abe14

5

c0ntr6l

c0ntr6l

/u/ccbnd

no

LPD printing

no

CentOS 6

google cloud

yes

Beds N Dreams WA

BNDWA

13

abe

5

control

c0ntr6l

/u/ccbndwa

no

LPD printing

no

CentOS 5

LPD

no

Mattress Saver Warehouse

BEDKINGS

16

bedkings.creativecomputing.com.au

5

control

c0ntr6l

/u/ccbedkings

java

yes

Bathurst Homemakers

BHS

13

bhs

5

control

c0ntr6l

/u/cc

no

LPD printing

no

CentOS 5

OpenVPN

LPD

no

Burnups Furniture Court

BURNUPS

13

bowen

5

control

c0ntr6l

/u/cc

Burnups Furniture Court

BURNUPS

13

cannon

5

control

c0ntr6l

/u/cc

Central West IT

CWIT

13

cwit

5

control

c0ntr6l

/u/cc

LPD printing

LPD printing

LPD printing

CentOS 5

none

LPD

no

Caesars

CAESARS

14

caesars

5

control

c0ntr6l

/u/cc

Costumeland

COSTUME

13

abe

5

control

c0ntr6l

/u/ccr.13

Complehensive health

COMPHEAL

13

abe

5

control

c0ntr6l

/u/ccr.13

Furniture Court Dalek(IPSWICH)

DALEK

13

dalek

5

control

c0ntr6l

/u/cc

Dr Boom

DRBOOM

15

drboom

5

control

c0ntr6l

/u/ccdrboom

Dale & Waters

DALE

13

dale

5

control

c0ntr6l

/u/cc

EuroCollections

EURO

8

euro

5

control

c0ntr6l

/u/cc

Furniture Court Kingaroy

FURNKING

10

furn

5

c0ntr6l

c0ntr6l

/u/cc

GW Cox Jewellers

GWCOX

16

gwcox

5

control

c0ntr6l

/u/cc

no

java printing

Gray Nichols

GRAY

9

grays

5

control

c0ntr6l

/u/cc

Ishka

ISKHA

12

ishka

5

control

c0ntr6l

/u/cc

King Street Cyclery

KINGST

kingst--cannot connect

5

control

c0ntr6l

Kenny

KENNY

13

kenny

5

control

c0ntr6l

/u/cc

Mink Fashions

MINK

10

mink

5

control

c0ntr6l

/u/cc

Mishmash

MISHMASH

10

mishmash

5

control

c0ntr6l

/u/cc

Momento

MOMENTO

momento--cannot connect

5

control

c0ntr6l

/u/cc

Morris - Tapestry Craft

MORRIS

morris (down)

5

control

c0ntr6l

/u/cc

Mereweather Telco Pty

MTP

16

xtreme

5

control

c0ntr6l

/u/ccxtreme

Java Printing

Java Printing

Centos6

Java

yes

NRB ONE PTY LTD

NRB

16

xtreme

5

control

c0ntr6l

/u/ccxtreme

Java Printing

Java Printing

Centos6

Java

yes

Octagon Electronics

OCTAGON

ctrl.octagononline.com.au --cannot connect

5

control

c0ntr6l

/u/cc

Olbis Industries

OLBIS

16

olbis15

5

control

c0ntr6l

/u/cc

Organic Feast

ORGANIC

14

organicfeast

5

ccc c0ntr6l

c0ntr6l

/u/cc

Royal

ROYAL

16

royal

5

control

c0ntr6l

/u/ccr.16

Java Printing

CentOS6

Java

yes

Sleeptrax

SLEEP

16

bedkings.creativecomputing.com.au

5

control

c0ntr6l

/u/ccbedkings

java

yes

Star Micronics

STAR

13

star

5

control

c0ntr6l

/u/cc

Sarissa Designs

SARISSA

13

abe

5

control

c0ntr6l

/u/csarissa

Steel N Stuff

STEEL

16

steelnew

5

control

c0ntr6l

/u/cc

no

network printer

Sweetcraft

SWEET

12

sweet

5

control

c0ntr6l

/u/cc

Taree Furniture one

TFO

16

ufb

5

control

c0ntr6l

/u/cctfo

java printing

java printing

Toodyay Traders

TOODYAY

13

toodyay

5

control

c0ntr6l

/u/cc

direct to server

TJM Products Caboolture

TJM

9

tjmb

5

control

c0ntr6l

/u/cc

network printer

RFM

TJM

9

tjmb(company WOO polling head office) woo(polling store)

5

control

c0ntr6l

/u/cc

TJM Products Retail (Brendale)

TJMRET

14

tjmwa

5

control

c0ntr6l

/u/cc

no

network printer

TJM Products North Queensland

TJMNQ

16

tjmnq

5

control

c0ntr6l

/u/cc

no

network printer

TJM Products WA

TJMWA

14

tjmwa

5

control

c0ntr6l

/u/cc

no

network printer

Ulladulla Furniture

UFB

16

ufb

5

control

c0ntr6l

/u/ccufb

Wades World

WADES

9

wades

5

control

c0ntr6l

/u/cc

Xtreme Communications

XTREME

16

xtreme

5

c0ntr6l

c0ntr6l

/u/ccxtreme

java printing

java printing

Once figure out which type of printer setup they use try to follow the diagram to diagnose.

printflow1.png

printflow2.png

Label printer after calaberation need to exit dump mode.