CANCEL PRINT JOBS
Type:
login as root
lprm -P"printername" -
(If the system is running "cups" then you can just run lprm -
eg. lprm -P marion2_overlay -
ENABLING PRINTERS
Type:
su -
cupsenable "printername"
/etc/init.d/cups start
service cups restart
*** check to make sure the windows firewall has not turned on
*** check also that VPN is connecte. Disconnect it and reconnect it.
search windows firewall and turn it off
run the above stuff again as it needs to start again
reboot the machine
When east gardens stopped printing. you could check the ip where the printer is printing (lpstat) and then check on their windows setting to ensure the printer (under properties) is at that ip address
CHECK IF YOU CAN CONNECT TO PRINTER
End of edit conflict
go to ABE:
type : lpstat -t |grep ufb_bb1
you will get back:
device for ufb_bb1_laser: lpd://10.3.0.138/Laser
telnet 10.3.0.138 515
if it comes back with:
Edit conflict - other version:
Connected to 10.3.0.138. Escape character is '^].
Edit conflict - your version:
Connected to 10.3.0.138. Escape character is '^].
End of edit conflict
Press ctrl sqaure_right bracket
telnet> quit
SPOOLER EXITED WITH ERROR CODE 256
check the hard disk size - df -v
delete anything in the/tmp directory now
RESETTING THE GOOGLE PRINTERS
go to abe14
su -
(password)
/usr/share/cloudprint-cups/setupcloudprint.py
press <enter> until you get a list of printers for the company you are looking for
pick the number next to the Printer on the left
5) Cranbourne
5 <enter>
when it asks to use the prefix = Y
prefix should be bndv-
keep pressing <enter> until its says "these printers no longer exist, do you want to delete" =Y
if it does not ask dont worry about ... it may not ask
Now.....
Open a browser
abe14:631/printers
click bndv-Cranbourne
under Maintenance - try and print a test page
CLOUD PRINTING
If the customer has trouble with their printer ... get them to open CHROME
type chrome devices
NEW PRINTERS
If the printers stop printing
Go to explorer
c:\crecomps\
click on : crecompsw.exe
This will open a window:
Click on the General Tab
It should say if the printing processes have STOPPED, click on START
